We want to make your visit as enjoyable and as stress-free as possible.
From the entrance on Cambridge Street, there is level access to our Box Office, and lift access to the Bar and theatre spaces downstairs. If you require lift access to our theatre spaces, please notify the Box Office when making your booking on 0131 228 1404 or firstname.lastname@example.org and find one of our friendly Front of House staff on arrival, who will accompany you down to the bar and theatre levels.
We have accessible toilets on both levels, including gender neutral toilets. Everyone is free to use the toilet that best suits their gender identity.
Guide dogs and hearing dogs are always welcome.
Artlink offers a companion service for people who have difficulty attending performances on their own. For more information please phone Artlink on 0131 229 3555 or visit artlinkedinburgh.co.uk.
There are wheelchair spaces available in both theatre spaces - please reserve with our Sales & Welcome Team when making your booking so we can offer you the best service for your needs. Easily accessible seating can also be reserved with our Sales & Welcome Team for audience members who prefer to transfer from a wheelchair to a seat. We have two wheelchairs available for visitors' use.
We have a range of Accessible Performances – a complete list is available in our Access Listings.
For all online performances subtitles, or a transcript will be available.
If you would like to use any of the following services, please let us know at the time of booking by emailing email@example.com, and make yourself known to the Front of House team on arrival, as they will be expecting you.
Audio Described Performances
Audio description is a way of communicating the visual elements of a production for visually impaired audience members. Information is relayed as a live commentary to a personal headset. These can be collected from a member of our Front of House team 30 minutes before the performance.
Touch tours give a guided tour of the stage set to visually impaired audience members prior to the start of an Audio Described performance.
Signed/BSL Interpreted Performances
An interpreter stands at the side of the stage and interprets dialogue, songs and sound effects for D/deaf audience members.
Hearing enhancement supplies amplified sound to a personal headset. You can collect a set from a member of our Front of House team 30 minutes before the performance, but for sanitary reasons you will need to bring your own earphones in order to use one. This service is suitable for audience members with low to moderate hearing loss.
The actors' words appear on a display unit (or units) placed on the set or next to the stage at the same time as they are spoken or sung.
Our Relaxed Performances are designed for audience members with a range of additional support needs, including autism spectrum conditions, learning disabilities and anyone who may benefit from a more relaxed environment when visiting the theatre.
Some changes will be made to the presentation of the play and audience members can exit/enter the auditorium as they wish. For more details on how a production particular has been adapted for a relaxed performance, please contact a member of our Box Office team. Also, audience members can receive a free visual guide to the story before attending the performance.
If you would like to discuss any additional access requirements with our team, please don't hesitate to contact us on 0131 228 1404 or at firstname.lastname@example.org.
Young Children Policy
The Traverse is a family-friendly theatre, but it’s always worth checking if a performance is suitable for very young children.
As long as they’re sitting on the lap of an adult, there’s no charge for children under the age of 2, and no ticket is required.
We would kindly ask that those with Under 2s sit somewhere where it is easy to leave the theatre, in case your child becomes unsettled.
If a show is specifically made for very young children there may be a charge for tickets. Email email@example.com if you are unsure.
We are continually assessing our services and are grateful for any feedback regarding the accessibility of our building and programme. If you have any feedback, please contact our team, firstname.lastname@example.org.
For more information on accessible performances in and around Edinburgh, visit the Access Scottish Theatre website.