Ticket Prices and Fees
All ticket prices are shown inclusive of VAT. Individual events may carry a per ticket or per transaction booking fee. There is an additional charge for despatching tickets by post.
The Traverse Theatre reserves the right to introduce discounts, price changes, artist and performance alterations without prior notification. Discounts and offers apply to full price tickets only. Only one discount per ticket.
Ticket Exchanges and Refunds
Tickets can be refunded only in the event of a show cancellation or change to performance date and time. If an event is cancelled, the Traverse Theatre's liability will be to the customer who made the original purchase and will be limited to the cost of the ticket purchases. Transaction fees are non-refundable. Please check your tickets upon receipt to ensure that they are for the correct production, date and time.
Tickets may be exchanged for an alternative performance within the same run, up to 24 hours before the original performance booked, on return of the tickets to the Traverse Theatre Box Office. Exchanges are subject to availability, and there is a £1 fee per ticket up to a maximum of £5.
In the course of booking, you will usually be offered the option to have your tickets mailed to you. Postage is only available to addresses within the United Kingdom and there is an additional cost for this. If you do not pay the additional cost for posting, or you are booking for events which happen within 10 days, your tickets will automatically be held for collection.
Please note, if your booking contains certain concession tickets, postage will not appear as a delivery option. The entire booking must be collected from the Traverse Theatre Box Office, 10 Cambridge Street, as appropriate proof of entitlement must be presented.
Tickets can be collected from the Traverse Box Office: please have your order number available when you collect your tickets. These details are shown on the Booking Confirmation Email which will be sent to you when your order is submitted.
Traverse Theatre Box Office is normally open Monday to Saturday, 10am - 6pm or until the starting time of a performance. For further information about ticket collection or opening times, please telephone +44 (0)131 228 1404 or email firstname.lastname@example.org
- Latecomers may not be admitted, please arrive in plenty of time for the start of the performance. Readmittance may not be possible.
- No cameras, camera phones, video or audio recording equipment can be used in the auditorium, unless by prior arrangement.
- The Traverse Theatre reserves the right to refuse admission.
- Some performances may be filmed or photographed. By accepting these conditions ticket holders consent to the recording, filming or photographing of themselves as members of the audience.
Nothing mentioned in these terms and conditions shall affect the statutory position of the customer.
Traverse Theatre (Scotland) Ltd: Registered in Scotland SC076037.
Registered Charity No: SC002368.
VAT Registration No: 356 0682 47.
Registered Office: Traverse Theatre, 10 Cambridge Street, Edinburgh EH1 2ED.