Box Office

Box Office

All sales through the Traverse Theatre Box Office are subject to these terms and conditions. For further information, please email boxoffice@traverse.co.uk.

Box Office Opening Times
10am-6pm, Mon-Sat
(or until performance start time) 

Booking Tickets

In person

10 Cambridge Street, Edinburgh EH1 2ED

By phone

0131 228 1404

Online

www.traverse.co.uk

Group Bookings

To arrange a group booking, please email boxoffice@traverse.co.uk. Groups receive one complimentary ticket for every 10 tickets bought (i.e. 11th ticket free). Valid on concessions, subject to availability.

School Bookings

Give us a call on 0131 228 1404 or email  boxoffice@traverse.co.uk to  discuss your requirements  and to organise your booking. 

Refunds and Exchanges

Tickets can only be refunded in the event of a show cancellation or change to performance date and time. Tickets may be exchanged within the same run of the same show, subject to availability. At least 24 hours' notice must be given, and the original ticket retuned to the Box Office. A fee of £1 per ticket applies, with a maximum fee of £5 per exchange transaction.

Latecomers

Latecomers may not be admitted. Please arrive in plenty of time for the start of the performance.

Ticket Collection and Postage Fees

Tickets can be collected free of charge from the Box Office. Alternatively, tickets can be posted at a cost of £1 per booking. This service is available up to 10 days in advance of the performance date.

Concession Tickets

Standard Concessions are available for:

  • Students
  • Under 18s
  • Over 60s
  • People with disabilities (Assistants accompanying people with disabilities go free)
  • YoungScot Cardholders
  • Members of Entertainment Unions

Other Concessions:

  • Unemployed (Proof of current Job
  • Seekers Allowance or Employment
  • Support Allowance must be shown)
  • Schools (See School Bookings)

Exclusions or conditions may apply to all discounts. Please check with the Box Office when booking.

Babes In Arms Policy

Under 2s will be admitted to children's shows but parents must obtain a special ticket from the Box Office.

For all other shows, we kindly request patrons contact the Box Office in advance to ascertain whether a performance is deemed to be suitable for young babies. If considered to be the case, a ticket will be issued with the understanding that parents sit near an aisle and be prepared to leave the auditorium if their baby becomes unsettled. The Traverse Theatre is a family friendly venue and we are happy to assist parents wherever possible, but must also consider our other patrons' enjoyment of the theatre, and ensure they are not disrupted during performances.

Please note: Babes in Arms tickets are free of charge and will permit under 2s to sit on the lap of a parent, with the exception of children's shows aimed specifically at babies under 2, for which there may be a ticket charge. If a parent wishes to have a separate seat for their baby they must purchase a ticket accordingly.

Luggage

The Traverse box office is unable to store items of luggage. If you have items you wish to leave, we advise using the Left Luggage facility at Waverley Station.

For any enquiries, please contact the Box Office team on 0131 228 1404, or at boxoffice@traverse.co.uk.  

 

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