Traverse Theatre is committed to protecting your privacy. Please
read our policy to understand how we will use and protect your
personal information when you use our site.
Traverse Theatre is registered in accordance with current data
protection legislation. Traverse Theatre (Scotland) Ltd's
data protection registration number is ZA058205. When you book
tickets via the Traverse Theatre website, you are redirected to a
partitioned ticketing microsite hosted by Hub Tickets (registered
as The Edinburgh Festival Centre Ltd, Data Protection registration
number Z4955593). Your ticket orders are processed by Hub Tickets
on behalf of the Traverse Theatre and will show as Hub Tickets on
your bank statements.
What information we collect and how we will use
In order to provide you with the best service we can, we collect
certain personal information about you.
Booking Tickets: When you book tickets via the microsite, we
need to collect information about you to process the transaction
and fulfil your order. This information may include, but is
not limited to, details such as your name, your address and your
credit card details. We use the information to process any
transactions you undertake with us, and for internal administration
and analysis. Traverse Theatre will only disclose your
information to third parties to provide the above services to
you. We do not sell, rent or trade your personal information
to third parties for marketing purposes without your consent.
Email and Postal Mailing Lists: If you sign up for mailings, we
will use your personal information to keep you informed about
events, news and offers that we think will be of interest to you.
If you register an interest in particular artforms when you join
our email list, we will store your email address together with any
other information you may provide as part of the personalisation
From time to time, we may also use your information to contact
you for market research purposes.
By disclosing your personal information to us using this
website, ticketing microsite (Hub Tickets), over the telephone or
in person, you consent to the collection, storage and processing of
your personal information by Traverse Theatre in the manner set out
the information we hold about you, you can email us at
Our secure server ensures that your personal details stay
personal. We only allow authorised personnel access to
personal information you provide.
Every credit or debit card purchase you make at our website
through the ticketing microsite (Hub Tickets), is done through our
Secure Server Technology. This provides many security features,
- Authentication: this assures your browser that your data is
being sent to the correct computer server, and that the server is
- Encryption: this encodes the data, so that it cannot be read by
anyone other than the secure server.
- Data Integrity: this checks the data being transferred to
ensure it has not been altered.
Our online ticketing facility accepts Mastercard, Visa, Visa
Debit, Maestro and Solo.
Our secure server software encrypts information, ensuring that
internet transactions stay private and protected.
If you have any questions or concerns about the security of our
site, please email firstname.lastname@example.org
Traverse Theatre uses cookie technology to track or record
information about visitors to our site. These cookies are 'session
specific' and are not used to record personal information or to
associate personal information with the use of Traverse Theatre
services. We use traffic log cookies to identify which pages are
being uses, which helps us analyse data about web page traffic and
thus to improve our site according to customer needs. You can
prefer. This may prevent you from taking full advantage of
Links to other websites
Traverse Theatre's website may contain links to other websites
owned and operated by third parties. We cannot guarantee the
privacy policies of these websites, and cannot accept any
responsibility or liability for the privacy practices of third
the ways in which we process your personal data, please contact us
at Traverse Theatre, 10 Cambridge Street, Edinburgh EH1 2ED. Tel
0131 228 3223.